DEV
Help centre

About bank connection

Connecting your business bank account lets us understand how your business is tracking, so we can offer facility limits and products that suit you. It allows us to assess your facility, set appropriate limits, and create opportunities for future limit increases as your business grows.

Keeping your connection active also helps ensure your information remains up to date, removing the need to complete annual reviews due to incomplete transaction data.

    Why do I need to connect my bank account?

    To set up your facility and provide a limit, we need to see your business banking data. Your limit is based on this data, so a connection is essential for the right products and limits to be offered to you.

    Is it safe to connect my bank account?

    Yes. Your banking data is encrypted, handled in line with Australian privacy laws, and provided to Shift in a secure, read-only format. We can see your transaction history, but we can’t ever move money or make changes to your account.

    What are the benefits of staying connected?

    Maintaining an active connection helps keep your information up to date, reduces admin and removes the need for annual bank connection reviews.

    • Keep your funds ready to access when you need them.
    • Review your limit for additional funds without reapplying.
    • Be matched to new products that may suit your business.
    • Avoid the need for annual bank connection reviews.

Need assistance?

Our friendly team is here to assist you. Please contact us on 1300 249 649 from Monday to Friday (8:00am – 7:00pm AET) and Saturday (9:00am – 2:00pm AET) or email contact@shift.com.au.